Terms of Service

Welcome to PLUGLAB. These Terms of Service (the “Terms”) govern your access to and use of the PLUGLAB website, products, and services. By using our website or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. General Information

PLUGLAB is operated by PLUGLAB LLC, located at 701 5th Ave, Suite 4200, Seattle, WA 98104, USA. For questions, contact us at [email protected]. These Terms apply to all users of the site, including browsers, vendors, customers, and contributors of content.

2. Products and Orders

All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to limit or cancel quantities purchased per person, per household, or per order. In the event of a pricing error, we will inform you and allow you to cancel or confirm the order at the corrected price.

3. Payment and Billing

Payment must be made at the time of purchase using accepted payment methods. You agree to provide current, complete, and accurate billing and contact information. We may use third-party payment processors; your payment data will be handled in accordance with their policies.

4. Shipping and Delivery

Shipping costs and estimated delivery times are displayed at checkout. Risk of loss passes to you upon delivery to the carrier. We are not responsible for delays caused by carriers or customs. Title remains with PLUGLAB until full payment is received.

5. Returns and Refunds

Please review our Return Policy for details. Returns must be initiated within 30 days of delivery. Refunds will be processed to the original payment method after we receive and inspect the returned item. Non-defective returns may be subject to a restocking fee.

6. Intellectual Property

All content on the PLUGLAB website, including text, graphics, logos, images, and software, is the property of PLUGLAB or its licensors and is protected by intellectual property laws. You may not reproduce, modify, distribute, or create derivative works without our written consent.

7. Prohibited Uses

You may not use the site for any unlawful purpose, to solicit others to perform unlawful acts, or to violate international, federal, state, or local laws. You may not upload viruses or malicious code, interfere with the security of the site, or engage in any activity that disrupts our services.

8. Limitation of Liability

To the fullest extent permitted by law, PLUGLAB shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or related to your use of the site or products, even if advised of the possibility of such damages. Our total liability is limited to the amount you paid for the product giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless PLUGLAB and its officers, directors, employees, and affiliates from any claim, loss, damage, or expense (including reasonable attorneys’ fees) arising from your breach of these Terms or your violation of any law or third-party rights.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Washington, USA, without regard to conflict of law principles. Any dispute shall be resolved exclusively in the state or federal courts located in King County, Washington. You agree to submit to the personal jurisdiction of such courts.

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the site after changes constitutes acceptance of the new Terms. It is your responsibility to review these Terms periodically.

12. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Email: [email protected]

Address: 701 5th Ave, Suite 4200, Seattle, WA 98104, USA

Last updated: October 2023